Resolving Your Concerns

We strive to provide the best client experience we can.
If you have a concern about your loan or the level of service you have received, we encourage you to let us know right away.


  • Telephone: 1-877-996-2233
  • We are currently experiencing technical issues and our phone lines are down at this time. We apologize for any inconvenience and appreciate your cooperation. In the meantime, please contact us via email.
  • Email: [email protected]
  • Address: Lendful Financial Inc.
  • Peoples Group, Suite 1400 – 888 Dunsmuir Street,
  • Vancouver, BC V6C 3K4

Lendful is part of Peoples Group. If your concern has not been resolved to your complete satisfaction, we will escalate matters on your behalf to Peoples Group’s Customer Complaints Department or you can escalate your complaint directly. You can find out more about Peoples Group’s complaints procedure here.